Returns & Exchanges Policy
At Salon Supplies, we want to ensure you are completely satisfied with your professional beauty tools and products. If you are not happy with your purchase, you may return eligible items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Pack Securely
Place the unused items in their original professional packaging, ensuring all seals are intact and the product is protected for transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.